All parts must be in NEW CONDITION and arrive back to us within 30 DAYS of the order date. All returned items must be in the same condition as when they were shipped. Order refunds will be processed within one week of the day that we receive your package. All returns must have an RMA that’s been submitted and approved via our online Returns page. We offer a very quick RMA process: select a reason for your return, upload a photo, provide any comments, and generate a UPS GROUND shipping label or QR Code for UPS Store drop off. Warranty Items: RPP's Limited Lifetime Warranty covers our products throughout the lifetime of the original purchaser, except in the case of intentional abuse, neglect, alterations, and modifications, unless specified in our instructions or authorized by RPP. We will replace your part with either a new part or if that's not an option a store credit. The Limited Lifetime Warranty covers all manufacturers’ defects. These Warranties will cover any failure or defect in the product, which is the direct responsibility of the manufacturer. This Limited Lifetime Warranty does not apply to normal wear to the finish of our parts. RPP does not assume responsibility for improper installation of our products. This includes broken or stripped fasteners in cases where the fastener has been over torqued or the wrong tool was used. RPP is not responsible for the rust/oxidation of any of our metal components due to exposure to the elements, submersion in water or taking a flame to them. RPP is not responsible for missing or damaged items purchased second-hand. (this includes websites like eBay, etc.) All return requests must have an RMA that’s been submitted and approved via our online Returns page. We offer a very quick RMA process: select a reason for your return, upload a photo, provide any comments, and generate a free return UPS GROUND shipping label and optionally also a QR Code for UPS Store drop off.